Introduction

Surveillance system

IT is the key to peace of mind at work. Predictive monitoring detects problems before they affect your business. Systems will run seamlessly and without unnecessary downtime.

24/7 at your disposal

24/7 monitoring to protect your business

Forget about the stress of unexpected outages, faulty disks or overloaded servers. Our solution provides stability, availability and transparent reporting to give you a clear picture of your IT performance.

The surveillance system is the first line of defence. If your servers, networks and systems are well guarded, you will know about any potential threats in advance. This allows you to react before anything impacts your business operations.

A team of experienced technicians takes care of the surveillance system. They monitor everything 24/7 and intervene immediately if necessary. If an outage occurs overnight, the issue is resolved before employees arrive, and your business is fully operational by morning.

Is your IT falling short of expectations? Or you can’t fully rely on your company’s infrastructure? Our technicians can help you with all your IT needs.

Services

With us, you have IT under control

24/7 monitoring of servers, networks and applications

Immediate notification of incidents

Regular reports and performance overviews

Support from experienced IT professionals

Continuous monitoring from the Czech Republic

Direct access to our IT specialists

OUTSOURCING
streamless and reduces costs for IT services
No outages and losses

We detect threats before they can do any damage

Predictive monitoring allows us to intervene early, effectively preventing outages and losses that would otherwise put your business at risk. Moreover, incidents are dealt with instantly by experienced technicians. Your IT works reliably - with no delays and no downtime.

Our workflow

How our cooperation works

First, we’ll take a detailed look at your IT environment. The more accurately we identify the critical points, the more effectively we can set up surveillance.

Based on our analysis, we’ll propose a solution and a quotation. Together we’ll go over the details, coordinate the terms and sign a contract.

We’ll ensure the implementation of the monitoring system and set up communication channels. Notifications will only be sent to those who need to deal with them.

We’ll draft reports on the performance and availability of your IT. Our technicians supervise everything 24/7 and help whenever needed.

We’ll consult with you regularly to see if the solution meets your current needs. If anything changes, we will adjust and reconfigure everything.

A dedicated account manager will check in with you regularly to make sure everything works as it should and to handle any requests you may have.

Other informations

Would you like to learn more about this topic?

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Take your business to the cloud and keep your IT running smoothly without downtime.

 

Who will be taking care of you?

Team Svět IT
What our clients said

They said about us

Svět IT is one of our long-standing preferred suppliers, thanks to the high quality of services, always delivered in the agreed quality and on the agreed time. Our cooperation has expanded over time on multiple levels, and we always appreciate the professionalism of presentation and reliability of delivery. The advantage is the 24/7 support, which is key for us when choosing an IT partner.

AC Heating Ing. Jiří Polívka Ph.D.– Sales Director of AC Heating, a manufacturer of heat pumps for residential and family houses

I would like to express my great satisfaction with the work of your colleague Allan. He always willingly answers the phone, responds almost immediately and has resolved any requests or problems we have addressed together very quickly and to our full satisfaction. His professional approach, friendliness, and reliability are a great asset to us. I wanted you to know that we really appreciate his work.

VETOS group s.r.o. Ing. Alžběta Horáková– Head of marketing department

I would like to thank you for the cooperation with your company Svět IT. You have been supplying us with HW and IT support services for some time now and the communication and service delivery is always good. We are also grateful for the help the company provides us by way of consultations with the supplied HW and services. 
We can only recommend your services.


Český metrologický institut Ing. Pavel Nováček– Head of Operations

We have been cooperating with Svět IT s.r.o. as Klüber Lubrication CZ, s.r.o. since 2016, moreover, thanks to our sister company (SurTec ČR s.r.o.) we can confirm the good quality of the cooperation standing the test of time. We are fully satisfied with the service delivered. Especially during our office move, the services of the technicians were very useful and the technician was always very helpful and accommodating to our time requirements.

Klüber Lubrication CZ, s.r.o. Jiří Tabáček– Marketing Communication Specialist KLEU-EAST

We have been cooperating with Svět IT for several years. All network, server, and e-mail administration is done on a professional level and without any time restrictions. They are very helpful, friendly, and also fast. We appreciate the great help with any kind of glitch, not only in the online world, which we as "ordinary people" without IT knowledge often cannot solve on our own.

We can highly recommend all services of Svět IT.

Schürmann s.r.o. Marie Koubková, DiS.– CEO

I have been cooperating with Svět IT for more than 15 years and I am happy to say that in all this time there has never been a moment when I could feel dissatisfied.

Benecont Ing. Jana Rabiňáková– Owner of Benecont s.r.o.

Have you ever worried that instead of focusing on your business, you need to focus on administering your company network or a malfunctioning accounting software? We have not because our hotel has chosen Svět IT as a partner, leaving the "IT worries" to professionals so that we can focus our efforts on business matters.

Hotel Alexis Jan Hartman– Front office manager 

We are very satisfied with the services of Svět IT. We are an outpatient medical facility - Svět IT installed and administers our server with network and data backup, created a website, very user friendly for our continued use. They are helpful, they will quickly resolve any problems that arise.

Pneumo-host s.r.o. MUDr. Zdeněk Skácel– Doctor

Svět IT has been managing the functionality and monitoring of the server and networks for our housing cooperative since 2023. We are fully satisfied with their work. For a long time, we have been looking for a company that actually delivers what we agree on, without us having to worry about anything. Svět IT is that company.

We can only recommend it to everyone.

Bytové Družstvo Vašátkova Ing. Ivana Kočová – Housing association chairwoman
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